Check-in is anytime after 2 pm and check-out anytime before 10am

* Please respect these times as the cleaner needs to prepare the unit for the next guest

from JHB:

Take N3 to Durban, take N2 towards Ballito.

from Durban

Take N2 to Ballito

Chakas Cove

Take N2 past Ballito (from Durban side) to Umhlali offramp. Cross back over freeway and head towards ocean. Chakas Cove is the last complex on right before you hit ocean drive.

https://goo.gl/maps/uJvTPa5zRXN2

Key instructions will be included in your check-in email and phone call

Use the remote to open gate. Red bottom for sea-side complex and White for back -side complex

• No pets allowed

• No smoking allowed in-doors. Please use balcony

• No load music

• No visitors allowed to stay overnight

• No use of illegal drugs

• Please replace any items broken before check-out

• Please don't place any wet sandy clothing in washer or dryer

Numbered parking for unit is near the unit.

PS: Visitor guest parking is limited during peak seasons

Fire: 10111

Ambulance: 082911

Police: 10111

Nearest Hospital: Netcare

Address: Kirsty Cl, Dolphin Coast, 4420

Tel: 032 946 6700

Website: http://www.netcare.co.za

The unit will be clean when you arrive. The unit has a washer for your convenience. (Unit 97/54/33/10 have a washer dryers) The complex also has a laudromat. Daily cleaning can be arranged.

2 toilet rolls, a fresh garbage bag and dishwashing liquid is provided for your stay. I recommend bringing more of these items from home.

Please as Sally, cleaning supervisor if you need anything when she does her rounds

You can access the beach through the pool area or main gate. Use the tag. Unit 54/33/10 has a pedestian gate to the beach

Chakas Cove is a self-catering unit. I suggest bringing as much food and supplies as possible from home, especially coffee, milk, sugar, toilet paper and garbage bags, unless you plan on eating out. Local supplies can be a lot more expensive. If you plan to use the outside braai, bring charcoal/wood and matches.

Our favourite restuarant is 2 on Main, which is just above the compex on main road

For more info, please visit our webpage

Lauren

Cell: 083 460 8707

email: bookings@hiltonholidayhomes

www.hiltonsholidayhomes.co.za

• Is TV switched on

• Is remote working and batteries not flat

• Is DSTv on (green light)

• Did you try and change the source on remote. Source must be correct

• Have any plugs or wires been unplugged or turned-off?

• We have holiday package, so not all channels work. Did you check other channels?

• Tv is connected to WiFi, does WiFi work?

• Does Netflix or other SMART Tv options work?

• What message do you get on the Tv?

• PLEASE NOTE should a technician be sent out and the fault is with any of the above - a call out fee will be charged to the Guest